Posts tagged social skills

What You Can Say to Become a Good Listener

Validation is a critical listening skill that many of us are never taught. It can help us improve not only friendships and romantic relationships, but also relationships that are fraught with conflict.

The Power of Positive Words

Working in a customer service role may not be easy, but many of us find that we need to interact with customers, clients, guests, or visitors, to our business on a daily basis. So how do we ensure that we make the best impression possible and that each interaction results in an excellent customer service experience? Here are some words that those of us in customer service roles can use to portray a positive attitude to our clients.

Liana HewMarch 27, 2019Well Said: Toronto Speech Therapyspeech-language pathologist, speech therapist, speech teacher, adult, professional, communication, discussion, coworker, work environment, conversation, communication skills, social skills, new people, customer service, client relations, clients, liana hew

Refining the Art of Small Talk

Small talk is used to fill the uncomfortable and even unbearable silence we feel amidst others. We may not delight in it but most of us tolerate engaging in small talk as a part of socializing, mostly with strangers or acquaintances. One of our Speech Language Pathologists gives advice on how to become better at small talk.

Liana HewMarch 13, 2019Well Said: Toronto Speech Therapyspeech-language pathologist, speech therapist, speech teacher, adult, professional, social skills, communication, discussion, coworker, work environment, small talk, conversation, communication skills, dain hong, acquaintances, first date, first meeting

What Makes “R” So Difficult, and How Can I Change It?

There are many sounds in English, but people often have trouble with R. What makes this sound harder for some people to pronounce, even into adulthood?

Liana HewMarch 6, 2019Well Said: Toronto Speech Therapyspeech-language pathologist, speech therapist, speech teacher, adult, professional, social skills, communication, discussion, coworker, work environment, megan smith, lisp, lisps, pronunciation, articulation

How to Keep It Simple and Concise

Sometimes we find that we say too much by using too many words. Here is a great way to be concise and keep it simple.

Why Is Conflict So Difficult, And What Can I Do About It?

Conflict exists in even the most comfortable and stable interpersonal relationships. Here are some tips and tricks to overcome moments of social and professional conflict.

Liana HewJanuary 28, 2019Well Said: Toronto Speech Therapyspeech-language pathologist, speech therapist, speech teacher, adult, professional communication, professional, social skills, communication, discussion, conflict, resolution, teamwork, couple, couple communication, coworker, work environment, megan smith

Mar 26, 2025

Challenges In Verbal Communication In People With Congenital Hearing Loss

Congenital hearing loss means hearing loss that is present at birth. This causes difficulties in speaking and in understanding speech. If not treated adequately, children with congenital hearing loss often have inadequate speech and language skills which might persist into adulthood.

Mar 19, 2025

Understanding Emotions Through Facial Expressions

As a speech-language pathologist (SLP) at Well Said, I sometimes work with clients on social communication skills, including the ability to recognize and interpret emotions. One of the most powerful tools we have for understanding how others feel is their facial expressions. The face is a window into emotions, and learning to read it can improve your relationships, communication, and empathy. In this blog post, I’ll introduce you to the work of Dr. Paul Ekman, a pioneer in the study of emotions and facial expressions.

Mar 5, 2025

Apraxia Of Speech In Adults - Causes, Symptoms, And Treatment

Apraxia is a neurological condition, where a person is unable to do a task intentionally, even though they do not have any muscle weakness or incoordination. Apraxia is caused due to damage in the areas of the brain that are responsible for motor planning and motor execution. Because of this, people with Apraxia find it difficult to perform a task when instructed.

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